{"id":5227,"date":"2026-04-25T01:15:21","date_gmt":"2026-04-24T19:45:21","guid":{"rendered":"https:\/\/theathreya.com\/?page_id=5227"},"modified":"2026-10-25T15:49:15","modified_gmt":"2026-10-25T10:19:15","slug":"finance-policy","status":"publish","type":"page","link":"https:\/\/theathreya.com\/finance-policy\/","title":{"rendered":"Finance Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5227\" class=\"elementor elementor-5227\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf85df9 e-con-full e-flex e-con e-parent\" data-id=\"bf85df9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f95fc70 e-flex e-con-boxed e-con e-child\" data-id=\"f95fc70\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bc8214 ath-bl-bc elementor-widget elementor-widget-breadcrumbs\" data-id=\"7bc8214\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/theathreya.com\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcd1eba ath-bl-eyebrow elementor-widget elementor-widget-text-editor\" data-id=\"fcd1eba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Policies \u00b7 Pricing<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9a9c20 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"d9a9c20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Finance Policy:<br><span style=\"color:#EEEE22\">Payments, Cancellations &amp; Refunds<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8878f3e elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8878f3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Advance payment, additional services, cancellations, refunds, currency and bank details for your stay at Athreya.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aee1bcc elementor-align-center ath-bl-btn elementor-widget elementor-widget-button\" data-id=\"aee1bcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-100f803 e-con-full ath-d-bodysec e-flex e-con e-parent\" data-id=\"100f803\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf1df0e elementor-widget elementor-widget-html\" data-id=\"bf1df0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n\/* Before You Book \/ Planning Your Stay redesign (Oct 2026): live palette, theme buttons *\/\n.ath-d{max-width:1180px;margin:0 auto}\n.ath-d-doc-grid{display:grid;grid-template-columns:260px 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16px}.ath-d-doc-sec--card{padding:22px 18px}.ath-d-num{width:38px;height:38px;font-size:14px}}\n\/* Policy pages (Oct 2026): bank details table, badges *\/\n.ath-d-bank{width:100%;border-collapse:separate;border-spacing:0;margin:8px 0 0;border:1px solid #E6E9DA;border-radius:16px;overflow:hidden}\n.ath-d-bank th,.ath-d-bank td{padding:12px 16px;text-align:left;font-size:16px;line-height:1.5;border-bottom:1px solid #E6E9DA;vertical-align:top}\n.ath-d-bank tr:last-child th,.ath-d-bank tr:last-child td{border-bottom:0}\n.ath-d-bank th{width:34%;background:#F8F8E8;font:600 15px\/1.5 \"Bricolage Grotesque\",sans-serif;color:#011F0C}\n.ath-d-bank td{color:#2C2C2C}\n.ath-d-doc-sec .ath-d-checks strong{color:#011F0C}\n@media (max-width:767px){.ath-d-bank th,.ath-d-bank td{display:block;width:100%}.ath-d-bank th{border-bottom:0;padding-bottom:4px}}\n<\/style><div class=\"ath-d\"><div class=\"ath-d-doc-grid\"><nav aria-label=\"On this page\" class=\"ath-d-toc\"><p class=\"ath-d-eyebrow\">On this page<\/p><a href=\"#d2\">Booking and Advance Payment<\/a><a href=\"#d3\">Additional Services<\/a><a href=\"#d4\">Guest Conduct Policy<\/a><a href=\"#d5\">Cancellations and Refund Policy<\/a><a href=\"#d6\">Currency<\/a><a href=\"#d7\">Bank Account Details<\/a><a href=\"#d8\">About Athreya Ayurvedic Centre<\/a><a href=\"#d9\">Contact \u2013 Financial Queries<\/a><\/nav><article class=\"ath-d-doc-body\"><p class=\"ath-d-doc-meta\">Last updated 2026-10-08 \u00b7 Questions? <a href=\"\/contact-us\/\">Contact us<\/a> or write to <a href=\"mailto:bookings@theathreya.com\">bookings@theathreya.com<\/a><\/p><section class=\"ath-d-doc-sec\" id=\"d1\"><ul class=\"ath-d-checks\"><li>We want users to have adequate information to make informed financial decisions.<\/li><li>Booking Conditions and Payment Guidelines<\/li><li>Transparency in every transaction. Clarity in every stay.<\/li><\/ul><\/section><section class=\"ath-d-doc-sec\" id=\"d2\"><h2>Booking and Advance Payment<\/h2><p>For every booking to be confirmed, an advance payment of <strong>100% of the total stay cost<\/strong> is required. This is due directly after the client places a binding booking at the Athreya Ayurvedic Centre.<\/p><p>Upon receipt of the advance payment, the client will receive an e-mail confirming the booking. Should the advance payment not be received within <strong>1 week<\/strong> of the binding booking, the booking is considered invalid and Athreya Ayurvedic Centre reserves the right to make the space available to other clients.<\/p><p>Accepted Payment Methods<\/p><ul class=\"ath-d-checks\"><li>Cash<\/li><li>Credit \/ Debit Card (plus 3.5% service fee)<\/li><li>Online Payment Gateway \u2013 www.theathreya.com<\/li><li>Bank Transfer \u2013 exact amount; transfer charges not to be levied on Athreya<\/li><\/ul><p>For bank transfer payments, clients are requested to provide written proof or receipt of their successful transaction to the Athreya administration. If payment is delayed for reasons not attributable to Athreya, all treatments will be halted until the required sum is settled.<\/p><\/section><section class=\"ath-d-doc-sec\" id=\"d3\"><h2>Additional Services<\/h2><p>If the client wishes to order post-stay Ayurvedic medications prescribed by the treating doctors, the costs must be settled <strong>before the last 4 days of the stay<\/strong>. The same applies to all other optional on-site services such as laundry.<\/p><p>Such payments may be made in <strong>cash<\/strong> or via <strong>credit\/debit card<\/strong> (plus 3.5% service fee).<\/p><\/section><section class=\"ath-d-doc-sec\" id=\"d4\"><h2>Guest Conduct Policy<\/h2><p>Athreya Ayurvedic Centre is a place of healing \u2013 for guests and staff alike. In cases where a guest behaves in a rude, racist, intimidating, or harmful manner \u2013 directly or indirectly, verbally, physically, or through any digital medium \u2013 Athreya reserves the right to <strong>cancel the ongoing booking and request the client to vacate the premises with immediate effect.<\/strong><\/p><p>In such cases, the financial conditions agreed upon at the time of booking will apply and <strong>no refunds will be made<\/strong>. Athreya management also reserves the right to report such conduct to law enforcement agencies.<\/p><\/section><section class=\"ath-d-doc-sec\" id=\"d5\"><h2>Cancellations and Refund Policy<\/h2><p>Clients are requested to inform Athreya of any cancellation as early as possible in <strong>writing (e-mail)<\/strong>. The decisive time is receipt of written notice before <strong>5:00 p.m. local time on a working day<\/strong>. Cancellations received after 5:00 p.m. are counted to the next working day.<\/p><ul class=\"ath-d-checks\"><li>No refunds for cancellations.<\/li><li>Options available:<\/li><li>Rebook within same season, no extra charge<\/li><li>Credit valid for up to 2 years from booking date<\/li><li>Transfer booking to a family member or friend<\/li><\/ul><\/section><section class=\"ath-d-doc-sec\" id=\"d6\"><h2>Currency<\/h2><p>All costs and payments are in <strong>Indian Rupees (INR)<\/strong> unless otherwise stated. Clients are requested to ensure the exact INR amount is paid, accounting for possible currency fluctuations. The exchange rate of the day of payment (as per Google) is applicable.<\/p><p>In case of refunds, currency fluctuations may result in a slightly different sum being refunded. Athreya cannot be held responsible for such fluctuations and will only refund amounts actually received in INR.<\/p><\/section><section class=\"ath-d-doc-sec\" id=\"d7\"><h2>Bank Account Details<\/h2><table class=\"ath-d-bank\"><tr><th scope=\"row\">Beneficiary<\/th><td>Athreya Ayurvedic Centre<\/td><\/tr><tr><th scope=\"row\">Account Number<\/th><td>50200025584015<\/td><\/tr><tr><th scope=\"row\">IFSC Code<\/th><td>HDFC0000071<\/td><\/tr><tr><th scope=\"row\">SWIFT Code<\/th><td>HDFCINBBCOC<\/td><\/tr><tr><th scope=\"row\">Bank and Branch<\/th><td>HDFC Bank Ltd<br>Opp MDC Centre, K K Road, Kottayam, Kerala \u2013 686002<\/td><\/tr><\/table><\/section><section class=\"ath-d-doc-sec\" id=\"d8\"><h2>About Athreya Ayurvedic Centre<\/h2><p>The Athreya Ayurvedic Centre is located in the state of Kerala, close to Kottayam \u2013 surrounded by verdant paddy fields and the celebrated Kerala Backwaters. Dedicated to authentic Ayurveda with sustainable, personalised care, Athreya has been certified with the <strong>Green Leaf Award<\/strong> by the Ministry of Tourism, Kerala, and recognised by TripAdvisor with the <strong>Travellers\u2019 Choice Award<\/strong>.<\/p><p>The centre is led by a family of doctors with <strong>six generations<\/strong> of Ayurvedic tradition. Accommodation comprises 16 cottages and 8 double rooms built in traditional Kerala wooden architecture. All meals are home-made and follow the Ayurvedic diet. Daily yoga classes complement each guest\u2019s personalised treatment programme.<\/p><ul class=\"ath-d-checks\"><li>NABH Accredited Ayurveda Hospital<\/li><li>Green LeafMinistry of Tourism<\/li><li>TripAdvisorTravellers\u2019 Choice<\/li><li>6 GenerationsAyurvedic Heritage<\/li><\/ul><\/section><section class=\"ath-d-doc-sec\" id=\"d9\"><h2>Contact \u2013 Financial Queries<\/h2><ul class=\"ath-d-checks\"><li>Head of Finances \u2013 Athreya Ayurvedic Centre<\/li><li>Pakkil P.O., Pallom, Kottayam, Kerala \u2013 686012, India<\/li><li><a href=\"tel:+918047172227\">+91 80 4717 2227<\/a> <a href=\"mailto:bookings@theathreya.com\">bookings@theathreya.com<\/a> <a href=\"\/\">www.theathreya.com<\/a><\/li><li>Healing begins with trust. We are honoured to be part of your journey.<\/li><li>+91 80 4717 2227 | <a href=\"mailto:bookings@theathreya.com\">bookings@theathreya.com<\/a> | <a href=\"\/\">www.theathreya.com<\/a><\/li><\/ul><\/section><\/article><\/div><\/div><script>\n\/* Topics menu: highlight the section being read; WhatsApp links open the site's WhatsApp chat *\/\n(function(){\n  function run(){\n    var links=[].slice.call(document.querySelectorAll('.ath-d-toc a[href^=\"#\"]'));\n    if(links.length&&'IntersectionObserver' in window){\n      var io=new IntersectionObserver(function(es){es.forEach(function(e){if(e.isIntersecting){links.forEach(function(l){l.classList.toggle('is-on',l.getAttribute('href')==='#'+e.target.id);});}});},{rootMargin:'-120px 0px -65% 0px'});\n      links.forEach(function(l){var t=document.getElementById(l.getAttribute('href').slice(1)); if(t) io.observe(t);});\n    }\n    document.querySelectorAll('.ath-d a.ath-wa').forEach(function(a){a.addEventListener('click',function(e){var b=document.getElementById('ht-ctc-chat'); if(b){e.preventDefault(); b.click();}});});\n  }\n  if(document.readyState==='loading') document.addEventListener('DOMContentLoaded',run); else run();\n})();\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Policies \u00b7 Pricing Finance Policy:Payments, Cancellations &amp; Refunds Advance payment, additional services, cancellations, refunds, currency and bank details for your stay at Athreya. Contact Us On this page Booking and Advance PaymentAdditional ServicesGuest Conduct PolicyCancellations and Refund PolicyCurrencyBank Account DetailsAbout Athreya Ayurvedic CentreContact \u2013 Financial Queries Last updated 2026-10-08 \u00b7 Questions? 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